Refund Policy
At [www.futurebits3d.com], we strive to ensure that our customers are completely satisfied with their purchases. However, if you are not satisfied with your purchase, we are here to help. Please review our Refund Policy below for details on how to request a refund.
1. Eligibility for Refunds
We offer refunds under the following circumstances:
- 1. Initiate Return: Email us at [email protected] or call/WhatsApp +918697013506 with your Order ID and reason for return.
- 2. Approval: We will review your request and provide instructions on how to ship the item back to our Kolkata warehouse.
- 3. Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
.
- 4. Refund Credit: If approved, your refund will be processed. A credit will automatically be applied to your original method of payment (or bank account) within 5-7 business days.
.
2. Shipping Costs for Returns
- Defective Products: We will bear the shipping cost for returning damaged or incorrect items sent by us.
- Change of Mind: If you are returning an item due to personal preference (e.g., ordered the wrong size mandrel), you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
3. Limitation of Liability
- Futurebits3d.com and Sai Jewels and Casting India LLP shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability is strictly limited to the purchase price of the product
If you have any questions or concerns regarding our Refund Policy, please contact us at:
[Contact Information: [email protected], +918697013506, Dag no 913, Dakshin Jhaparda, Motijhil, Domjur,Howrah-711405]